Great Learning Free Courses Management Earn a certificate & get recognized ChatGPT for Customer Support Upgraded with GPT-5 Prompts 4.64 Beginner level 2.25 learning hrs 5.6K+ Learners Enrol in this free course now! Gain expert insights on leveraging ChatGPT to supercharge business customer support. Unlock limitless potential. Get started today! Instructor: Shantnu Rana Key Highlights Get free course content Master in-demand skills & tools Test your skills with quizzes About this course Transform your customer support experience with GPT-5 refined prompts, offering personalized, multilingual, and sentiment-aware AI responses. In this course, we'll explore the benefits of using ChatGPT for Customer Support. ChatGPT offers personalized responses by analyzing customer queries and historical data, boosting customer satisfaction and loyalty. It also provides multilingual support, breaking language barriers and enabling global customer reach. Additionally, ChatGPT's sentiment analysis capabilities allow you to respond promptly and appropriately to customer reviews, ensuring better brand reputation and customer happiness. Through practical examples and real-world scenarios, this course will equip you with the knowledge to leverage ChatGPT effectively. Get ready to revolutionize your customer support experience with ChatGPT! Let's dive in and discover the exciting possibilities together! Course outline ChatGPT Basics Learn the basics of ChatGPT, its capabilities, and how it can revolutionize customer support by providing efficient and automated assistance. Leveraging ChatGPT for Customer Support Discover practical techniques and strategies to effectively implement ChatGPT in a customer support setting to enhance response times and customer satisfaction. Benefits of ChatGPT in the Customer Service Industry Explore the advantages of using ChatGPT in the customer service industry, including improved scalability, cost-effectiveness, and enhanced customer experiences. Multilingual Support and Personalized Responses Explore how ChatGPT can provide multilingual support and deliver personalized responses, enabling businesses to cater to a diverse customer base more effectively. Sentiment Analysis and Replying to Customer Reviews Learn how to leverage ChatGPT's sentiment analysis capabilities to understand customer feedback and craft appropriate responses that address concerns and enhance brand reputation. Answering FAQs and Generating Ideas Discover how ChatGPT can assist in efficiently addressing frequently asked questions, freeing up customer support agent's time, and leveraging its creative capabilities to generate innovative ideas for business growth. View More Get access to the complete curriculum once you enroll in the course View Full Course Stand out with an industry-recognized certificate Start learning 10,000+ certificates claimed, get yours today! Get noticed by top recruiters Share on professional channels Globally recognised Land your dream job ChatGPT for Customer Support 4.64 2.25 Hours Beginner Sign up with Email 5.6K+ learners enrolled so far Get free course content Master in-demand skills & tools Test your skills with quizzes Trusted by 10 Million+ Learners globally 4.8 4.89 4.94 4.7 Learner reviews of the Free Courses 4.64 ★★★★ ★ ☆ ★★★★★ 80% ★★★★ ☆ 13% ★★★ ☆☆ 5% ★★ ☆☆☆ 0% ★ ☆☆☆☆ 2% Himanshu Kaushik 4.0 ★★★ ★ ☆ Learned Practical Use Cases of ChatGPT in Improving Customer Service Efficiency and Response Quality I appreciated how the course demonstrated using ChatGPT to streamline customer interactions, reduce response time, and offer personalized support. The real-world examples helped me understand how to apply the tool effectively in a customer service environment, making it an invaluable skill for modern businesses. Read more Marie Beyioku 5.0 ★★★★ ★ A Very Concise and Detailed Course with a Great Instructor A concise and detailed course with a great instructor provides the right balance of brevity and thoroughness. It is focused, yet comprehensive, taught by an engaging and knowledgeable instructor who can clearly communicate complex topics while supporting students every step of the way. Read more George Oghenetega Umukoro 5.0 ★★★★ ★ In-depth Learning, Easy to Follow and Quiz Great learning has made learning easy and accessible for all, which is why I recommend everyone to learn via this platform. As I progress in my learning, I look forward to working or partnering with this great institution in the nearest future. Read more What our learners enjoyed the most Skill & tools 65% 65% of learners found all the desired skills & tools Our course instructor Shantnu Rana Academic Counseling Expert Management Expert 1.1M+ Learners 79 Courses Shantnu Rana is an Academic Counseling Expert at Great Learning who has guided thousands of students in planning and choosing their professional careers. As a subject matter expert for soft skills, his passion is to facilitate students for interview-specific preparation, specifically in the areas like behavioural training, resume building, handling interview questions, conflict resolution, time management, interview etiquette, etc. Read More Frequently Asked Questions Will I receive a certificate upon completing this free course? Yes, upon successful completion of the course and payment of the certificate fee, you will receive a completion certificate that you can add to your resume. Is this course free? Yes, you may enroll in the course and access the course content for free. However, if you wish to obtain a certificate upon completion, a non-refundable fee is applicable. What are the prerequisites required to learn this Free ChatGPT for Customer Support Course? You do not need prior knowledge to learn this Free ChatGPT for Customer Support Course. How long does it take to complete this free Free ChatGPT for Customer Support Course? ChatGPT for Customer Support is a 1.0-hour long course, but it is self-paced. Once you enrol, you can take your own time to complete the course. Will I have lifetime access to the free course? Yes, once you enrol in the course, you will have lifetime access to any of the Great Learning Academy’s free courses. You can log in and learn whenever you want to. Will I get a certificate after completing this Free ChatGPT for Customer Support Course? Yes, you will get a certificate of completion after completing all the modules and cracking the assessment. How much does this Free ChatGPT for Customer Support Course cost? It is an entirely free course from Great Learning Academy. Anyone interested in learning ChatGPT for customer support can start this course. Is there any limit on how many times I can take this free course? No. There is no limit. Once you enrol in the Free ChatGPT for Customer Support Course, you have lifetime access to it. So, you can log in anytime and learn it for free online. View More Become a Skilled Professional with Pro Courses Gain work-ready skills with guided projects, top faculty and AI tools, all at an affordable price. 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