PRO
Business Communication Course
Essential Skills for Business Communication
Learn how to communicate clearly and confidently in any workplace setting. Join our business communication course to develop good verbal, non-verbal, listening and writing skills and deal with difficult conversations with ease.
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Skill prep
Business Communication
Verbal Communication
Non-verbal Communication
Listening
Written Communication
Difficult Conversations & Feedback
Job prep
50+ Guided Projects
AI Resume Builder
AI mock interviews
About this course
The Essential Skills for Business Communication course equips you with practical communication skills needed to perform confidently in professional settings. You will strengthen your foundation in business communication by learning how communication works, identifying common barriers, and applying clear strategies to overcome them. The course builds your verbal, non-verbal, listening, and written communication skills so you can express ideas clearly, interpret messages accurately, and communicate with confidence across meetings, presentations, emails, and proposals. By the end of the course, you will be able to manage everyday and high-stakes conversations with clarity, empathy, and professionalism. Through a guided project focused on improving communication in a multicultural workplace, you will apply these skills to create a communication toolkit that supports collaboration, trust, and respect across diverse teams. This hands-on experience helps you communicate more effectively, handle feedback and difficult conversations with confidence, and build stronger workplace relationships that drive better outcomes.
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Course outline
Industry focussed curriculum designed by experts
Foundations of Business Communication
6 items
1.24 hr
- Understanding Communication
- Communication Process
- Types of Communication
- Barriers to Effective Communication
- Overcoming Barriers to Effective Communication
- Role in Business Organisations
Verbal Communication
2 items
0.32 hr
- Verbal Communication - Written
- Verbal Communication - Oral
Non-verbal Communication
2 items
0.39 hr
- Introduction to Non Verbal Communication
- Body Language
Listening
1 item
0.23 hr
- Listening
Written Communication
2 items
0.54 hr
- Email Writing
- Proposal Writing
Difficult Conversations & Feedback
2 items
1.16 hr
- Essentials of an Effective Feedback
- Communicating Bad News
Get access to the complete curriculum with your free trial
Start 7-Day Free TrialGuided Projects
Solve real-world projects with a step-by-step guide, practical exercises, and expert tips in this Business Communication Skills course as you design a communication improvement toolkit for a multicultural team.
Get a project certificate to add to your resume
Earn a certificate for every project you complete.
- GUIDED PROJECT 1
- Improving Communication Flow in a Multicultural Workplace
- In today’s global organisations, teams often consist of members from different cultures, languages and communication styles. This project challenges you to design a communication improvement toolkit for a multicultural team, ensuring clarity, respect and collaboration.
Gain skills & build your resume with complete access to guided projects in your free trial
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Frequently Asked Questions
Who should take this business communication training course?
The course is also perfect to every individual seeking to enhance his or her communication abilities within a working environment. It can be useful to learners, professionals in work, and any other person, who desires to communicate ideas coherently and authoritatively.
What will I learn in this business communication online course?
You will know how to base business communication and how to eliminate the obstacles. You will also develop the abilities of effective verbal, non verbal skills, written and listening skills in the workplace.
Does the business communication skills course contain real-world examples?
Yes. Practical examples are incorporated in each of the modules and they demonstrate the application of communication skills in real business cases. These are some of the examples that make you use the concepts confidently.
Is the course appropriate to individuals who have little communication experience?
Yes. All the topics in the course are articulated in a clear and practical way. It does it step by step and leaves you to develop your communication skills slowly and easy.
Will I learn how to handle difficult conversations?
Yes. You will learn how to manage tough discussions with empathy and confidence. The course shows you how to give constructive feedback and communicate sensitive information respectfully.
Is the business conversation course inclusive of writing skills?
Yes, You will get to know how to write succinct emails, reports, and proposals. The course enables you to structure your ideas and articulate and convey them.
How will this effective business communication course help me in my career?
Effective communication will enhance teamwork, leadership, productivity, and work relationships. This course provides you with practical tools that can make you outstanding and develop professionally.
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